Contact Us
At Fluvify, we're committed to providing exceptional customer support. Whether you have a question before placing an order or need assistance after your purchase, our team is here to help every step of the way..
Customer Support
If you need assistance, please contact us using the email below:
Email: support@fluvify.com
Business Hours
Our customer support team is available during the following hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
Messages received outside our business hours will be answered as soon as possible on the next business day.
Response Time
We aim to respond to all customer inquiries within 1 business day. During periods of high demand, responses may take slightly longer, but every message is answered in the order it is received.
Before Contacting Us
For the fastest assistance, please include the following information whenever possible:
- Your order number.
- The email address used to place your order.
- A brief description of your question or issue.
- Photos or videos, if your inquiry relates to a damaged or incorrect item.
Providing this information helps us resolve your request more quickly.
We're Here to Help
Your satisfaction is important to us. If you have any questions before or after placing an order, don't hesitate to reach out. We appreciate the opportunity to assist you and thank you for choosing Fluvify.