Shipping Policy
At Fluvify, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding order processing, shipping times, and delivery.
Shipping Availability
At this time, Fluvify ships exclusively within the United States.
We proudly offer free standard shipping on all orders. No minimum purchase is required.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully confirmed.
We begin processing new orders as soon as possible, including weekends and holidays whenever available, to help minimize delivery times.
Please note that processing time is separate from shipping time, and carrier pickup schedules may vary.
Estimated Delivery Time
Once your order has been shipped, the estimated delivery time is 5–10 business days.
Delivery estimates are provided in good faith but cannot be guaranteed, as shipping times may occasionally vary due to circumstances beyond our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to become available after shipment.
Shipping Delays
While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
- Carrier operational delays.
- Severe weather conditions.
- National holidays.
- High shipping volumes.
- Other unforeseen transportation disruptions.
We appreciate your patience should any unexpected delays occur.
Incorrect Shipping Address
Please carefully review your shipping address before completing your order.
Fluvify is not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
If a package is returned due to an invalid address, we will gladly assist with reshipment; however, additional shipping charges may apply.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.
We will work directly with the shipping carrier to investigate the shipment and determine the most appropriate resolution, which may include a replacement or refund when applicable.
Need Assistance?
If you have any questions regarding shipping or the status of your order, our support team will be happy to assist you.
Email: support@fluvify.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)